Terms of Use

Effective date: August 25, 2026 · Last updated: August 25, 2026

1. What Reps Is

Reps pays you for content you deliberately create: first-person recordings of everyday activities captured with your phone (including while mounted in the Reps Strap) and submissions to in-app tasks and quests, such as voice recordings, photos, videos, and written or spoken responses ("Recordings" and "Submissions," together "Content"). We review your Content, pay you for Content we accept, and — after redaction and de-identification as described in our Privacy Policy — use and license it to develop, train, evaluate, and improve artificial-intelligence and robotics systems. If you do not want your Content used this way, do not use the Service.

2. Eligibility and Accounts

• You must be at least 18 years old and have the legal capacity to enter into these Terms.
• The Service is currently offered to residents of the United States. Sign-ups from other countries may be placed on a waitlist (Section 5).
• You may maintain one account only, registered to your own verified phone number, and you may not buy, sell, rent, share, or transfer your account.
• You must provide accurate information and keep it current. We may condition payouts on identity verification through our payment processor.
• You are responsible for activity on your account and for keeping your device secure. Notify us immediately at support@earnreps.com of any unauthorized use.
• We may refuse, suspend, or close accounts to protect the Service, other users, or the integrity of our datasets, as described in Section 12.

3. Changes to the Service and to These Terms

The Service, including available tasks, quests, categories, rates, features, and supported regions, will change over time, and we may modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms. If a change is material, we will notify you in the app or by other reasonable means before it takes effect; your continued use of the Service after the effective date constitutes acceptance. Changes do not apply retroactively to amounts you validly earned before the change.

4. The Reps Strap

• We may ship you a Reps Strap to capture first-person recordings. Only Straps issued through the Service work with it; third-party or self-supplied mounts are not supported and do not qualify Content for Strap tasks.
• Title to the Strap passes to you on delivery, and risk of loss passes at the same time. The Strap is provided "as is" as an accessory; it contains no electronics and collects no data itself — all recording is performed by your phone.
• You may not resell Straps or represent them as authorized for any other service. Replacements for defective or incomplete kits are handled by support at our reasonable discretion.
• Shipping timelines shown in the app are estimates, not guarantees. Where available, carrier tracking is provided for convenience.

5. Waitlist

If Reps is not yet available in your country, you may join a waitlist. Waitlist placement, queue positions, movement (including movement earned through referrals), market openings, and admission timing are determined by us at our sole discretion, may be adjusted for operational, fairness, or anti-abuse reasons, and do not constitute a promise that the Service will open in any market or admit any person. Waitlist participation is unpaid and confers no rights other than the chance to be notified of admission.

6. Tasks, Quests, Review, and Earnings

• Offers. Available tasks and quests, and the amount payable for each, are shown in the app before you accept. Amounts, availability, and categories may change prospectively at any time.
• Review. Every Submission is reviewed — by automated systems, human reviewers, or both — for quality, authenticity, and compliance with these Terms and the task instructions. We may accept, reject, or request revisions at our reasonable discretion. Only accepted Submissions are paid. Review timelines shown in the app are targets, not guarantees.
• Earnings are not wages. You participate as an independent party. Nothing in these Terms creates an employment, agency, partnership, or joint-venture relationship, and you are not entitled to employee benefits. You are free to accept or ignore any task.
• Taxes. Amounts we pay you are gross of taxes. You are responsible for reporting and paying all applicable taxes. We may require tax documentation (for example, IRS Form W-9) before releasing payouts and may issue information returns (for example, Form 1099) where required by law.
• Errors and clawbacks. We may correct crediting errors and may reverse, withhold, or offset amounts credited through error, fraud, or breach of these Terms.

7. Wallet and Payouts

• Payouts are processed by Stripe through Stripe Connect. By adding a payout method you agree to the Stripe Connected Account Agreement, and you authorize us to share with Stripe the information required for identity verification and payment processing. Bank account numbers are transmitted directly to Stripe and are not stored by us.
• Payouts require a verified identity and a supported bank account in your name. Payout timing shown in the app (for example, 1–2 business days) is a target, not a guarantee; verification, risk review, banking delays, or legal requirements may extend it.
• We may set minimum withdrawal amounts, and we may suspend payouts while we investigate suspected fraud or breach. Balances obtained through fraud or breach of these Terms are forfeited. Amounts validly earned under these Terms will be paid out even if your account is closed, unless prohibited by law.
• All amounts are denominated in U.S. dollars.

8. Referral Program

We may offer referral rewards for inviting new users. Referral codes are personal to you. You may not: create or use fake, duplicate, or incentivized accounts; refer yourself; spam, mislead, or impersonate; bid on Reps trademarks in paid search; or otherwise game the program. Referral rewards, rates, and waitlist movement are discretionary, may change at any time, and may be revoked — including retroactively — where we determine abuse occurred. Referral messaging you send must comply with applicable law, including anti-spam laws.

9. Your Content and the License You Grant

You retain ownership of your Content. In exchange for the compensation offered through the Service, you grant Born Labs a perpetual, irrevocable, worldwide, non-exclusive, transferable, sublicensable (through multiple tiers), royalty-free license to host, store, reproduce, modify (including redacting, annotating, and reformatting), create derivative works of, analyze, publicly perform and display (solely as needed to operate the Service), distribute, and otherwise use your Content and metadata associated with it, in order to: (a) operate, improve, and secure the Service; (b) review Content and administer payments; and (c) develop, train, evaluate, improve, and commercially license datasets and machine-learning, robotics, and related systems, with Content provided to third-party licensees only in redacted, de-identified form as described in our Privacy Policy. To the extent permitted by law, you waive and agree not to assert moral rights in Content used as described here.

If you delete your account or a Submission, we will stop including that Content in newly licensed datasets, but the license survives for Content already incorporated into datasets, models, or deliverables, where extraction is not reasonably feasible, and for copies retained for legal, safety, or backup purposes.

10. Your Promises About Your Content

For every piece of Content you submit, you represent and warrant that:

• it is your own, original, authentic material, recorded by you, of your own activities, environment, and belongings;
• it is not AI-generated, synthetic, staged to defraud, copied, or previously submitted (by you or anyone else);
• no other person appears in it, and no other person's private information is visible or audible in it, unless that person has given you consent; minors may not appear in Content, and no one may consent on a minor's behalf for these purposes;
• where it contains audio of any other person, you have complied with all applicable recording and wiretap laws, including all-party-consent laws in states that require them;
• it does not contain anyone else's confidential information, trade secrets, or material that infringes any intellectual-property, privacy, publicity, or other right — documents you photograph or film must be your own, with other people's information kept out of frame or redacted;
• it was not recorded anywhere you lacked the right to record (for example, workplaces with recording prohibitions, secure facilities, or private property where recording is forbidden); and
• it complies with the task instructions and contains nothing unlawful.

You — not Reps — are responsible and liable for your Content. We rely on these promises when accepting, paying for, and licensing Content, and material breach is grounds for rejection, clawback, and account termination.

11. Prohibited Conduct

You agree not to: (a) submit fraudulent, manipulated, or misattributed Content; (b) create or control multiple accounts, or use emulators, jailbroken devices, automation, or spoofing tools to interact with the Service; (c) manipulate the review, referral, waitlist, or payment systems; (d) probe, scan, overload, or interfere with the Service or its security; (e) reverse engineer, decompile, or extract source code, models, or datasets, except where such restriction is prohibited by law; (f) scrape or harvest data from the Service; (g) use the Service on behalf of a competitor or to build a competing dataset service; (h) resell access to the Service; or (i) use the Service in violation of any applicable law, including sanctions and export-control laws.

12. Enforcement, Suspension, and Termination

You may stop using the Service and delete your account at any time in the app. We may investigate suspected violations and may — with or without notice, as appropriate to the risk — remove Content, withhold payment for Content pending review, claw back amounts obtained through breach or fraud, restrict features, or suspend or terminate your account. Where practicable we will tell you the reason and give you a chance to respond. On termination: your license grants in Section 9 survive as described there; amounts validly earned will be paid out; amounts obtained through fraud or material breach are forfeited; and Sections 9, 10, and 13–24 survive to the extent applicable.

13. Intellectual Property; Feedback

The Service — including the app, websites, software, models, datasets (other than your ownership of your own Content), designs, text, graphics, and trademarks including "Reps" and the Reps logo — is owned by Born Labs or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the app on Apple-branded devices you own or control, for your personal use, in accordance with these Terms and Apple's usage rules. If you send us feedback or suggestions, we may use them without restriction or compensation.

14. Third-Party Services

The Service interoperates with third-party services — including Stripe (payouts), Apple (sign-in, App Store, notifications), shipping carriers, and community platforms such as Discord — each governed by its own terms and privacy policies. We are not responsible for third-party services, and your use of them is at your own risk.

15. Apple App Store Terms

These additional terms apply because you download the app through Apple's App Store: (a) these Terms are between you and Born Labs only, not Apple, and Apple is not responsible for the app or its content; (b) your license to the app is limited to use on Apple-branded devices you own or control, per the App Store Terms of Service (including any Usage Rules); (c) Apple has no obligation to furnish maintenance or support for the app; (d) if the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) — to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility; (e) Apple is not responsible for addressing claims by you or a third party relating to the app, including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer-protection or similar claims; (f) in the event of a third-party claim that the app infringes intellectual-property rights, we — not Apple — are responsible for its investigation, defense, settlement, and discharge to the extent required by these Terms; (g) you represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and are not on any U.S. Government list of prohibited or restricted parties; and (h) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

16. Electronic Communications and Text Messages

E-SIGN consent. By using the Service you consent to receive agreements, disclosures, tax documents, and other communications from us electronically — in the app, by email, or by SMS — and you agree that electronic communications satisfy any legal requirement that they be in writing. You may withdraw this consent by deleting your account; keep your email address and phone number current, and ensure you have a device and software able to receive and retain electronic documents. You may request paper copies of legally required documents at support@earnreps.com.

Text messages. By providing your phone number you agree to receive verification codes and transactional text messages about your account, payouts, and shipments, which may be sent using automated technology. Consent to any marketing texts is separate, optional, and never a condition of using the Service. Message and data rates may apply and message frequency varies. Reply STOP to stop non-essential texts and HELP for help; carriers are not liable for delayed or undelivered messages.

17. Safety

You are solely responsible for performing tasks and making Recordings safely and lawfully. Never record while driving or cycling, while operating machinery, or in any situation where recording distracts you from your own safety or the safety of others; never trespass or enter unsafe locations to complete a task; and never perform a task in a way that violates traffic, workplace, or other safety rules. Tasks describe what to capture, not an instruction to take risks — if a task cannot be completed safely, do not complete it. To the maximum extent permitted by law, we are not liable for injuries, losses, or damages arising from how you chose to perform a task or make a Recording.

18. Promotions, Bonuses, and Beta Features

We may offer promotions, bonuses, streaks, multipliers, referral rewards, waitlist boosts, sweepstakes, or similar incentives. Each is discretionary, may carry additional terms presented when offered, may be changed or ended prospectively at any time, and may be revoked where obtained through fraud or abuse. We may also offer experimental or beta features, which are provided as-is, may change or disappear without notice, and may be limited to some users.

19. Disclaimers

THE SERVICE, THE APP, THE STRAP, AND ALL CONTENT AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION, ALL OF WHICH WE DISCLAIM TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT WARRANT ANY PARTICULAR LEVEL OF EARNINGS, TASK AVAILABILITY, ACCEPTANCE RATE, REVIEW OR PAYOUT TIMING, OR THAT THE SERVICE WILL REMAIN AVAILABLE IN ANY MARKET. ILLUSTRATIONS OF POTENTIAL EARNINGS ARE EXAMPLES, NOT PROMISES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER BORN LABS NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED EARNINGS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) AND THE AMOUNTS WE PAID YOU UNDER THESE TERMS IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, AND DO NOT LIMIT YOUR RIGHT TO BE PAID AMOUNTS VALIDLY EARNED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

21. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Born Labs and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Content, including any claim that it was recorded unlawfully, infringes or misappropriates any right, or depicts a person without required consent; (b) your breach of these Terms, including the representations in Section 10; or (c) your violation of law or the rights of any third party. We will notify you of any such claim and may participate in the defense with counsel of our choosing; you may not settle any claim that imposes obligations on us without our written consent.

22. Dispute Resolution — Binding Arbitration and Class Action Waiver

22.1 Informal resolution first

Before filing a claim, you and we each agree to try to resolve the dispute informally: send a written notice describing the dispute and the relief sought to support@earnreps.com (or, from us, to your account email or phone), and give the other side 60 days to respond. Most disputes are resolved this way.

22.2 Binding arbitration

Except as provided in Section 22.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs this Section. The arbitration will be conducted by a single arbitrator, in English, by videoconference or written submissions, or in the county where you reside if an in-person hearing is required. The arbitrator may award the same relief a court could award to you individually, and judgment on the award may be entered in any court of competent jurisdiction. We will pay filing, administration, and arbitrator fees to the extent required by the AAA rules and applicable law, and, for claims of $10,000 or less pursued in good faith, we will pay them in full.

22.3 Class action and jury waiver

YOU AND BORN LABS EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. Claims may be brought only in an individual capacity. If a court or arbitrator determines that this waiver is unenforceable as to a particular claim, that claim (and only that claim) must proceed in court, with the remainder staying in arbitration. If 25 or more similar demands are filed by the same or coordinated counsel, the parties agree to a staged, batched process under the AAA's mass-arbitration procedures.

22.4 Exceptions

Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court for actual or threatened infringement or misuse of intellectual property, datasets, or confidential information, or unauthorized access to the Service.

22.5 Your right to opt out

You may opt out of this arbitration agreement (Sections 22.2 and 22.3) by emailing support@earnreps.com with the subject "Arbitration Opt-Out," your name, and the phone number on your account, within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.

22.6 Governing law and venue

These Terms and any dispute are governed by the laws of the State of New York, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 22. For claims not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York, unless your local law requires otherwise.

23. Copyright Complaints

If you believe content on the Service infringes your copyright, send a notice complying with 17 U.S.C. § 512 (identification of the work, the allegedly infringing material, your contact details, good-faith and accuracy statements, and a physical or electronic signature) to support@earnreps.com, subject "DMCA Notice," or by mail to Born Labs, Inc., Attn: Copyright Agent, 183 Madison Ave, Ste 1415, New York, NY 10016. We respond to valid notices, including by removing material and terminating repeat infringers.

24. General

Entire agreement. These Terms, the Privacy Policy, and any task-specific terms presented in the app are the entire agreement between you and Born Labs regarding the Service and supersede prior agreements. In case of conflict, task-specific terms control for that task. Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the remainder will remain in effect. No waiver. A failure to enforce a provision is not a waiver of the right to do so later. Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets. Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, except for payment of amounts already due. Notices. We may provide notices in the app, by push notification, by SMS to your verified number, or by email; you may notice us at the addresses below. Survival. Sections 9, 10, and 13–24 survive termination to the extent applicable. Export and sanctions. You may not use the Service in violation of U.S. export-control or sanctions laws.